tableplus Frequently Asked Questions

tableplus accepts all major Philippine government-issued IDs for KYC verification. Accepted documents include the PhilSys National ID, UMID, Philippine Passport, LTO Driver's Licence, SSS ID, GSIS ID, and PRC Professional ID. You will need to submit a clear photo or scan of your ID plus a selfie as directed during the verification process. KYC must be completed before your first withdrawal.

On the tableplus login page, click "Forgot Password" below the login fields. Enter the email address or mobile number registered to your account and we will send a reset link or OTP within a few minutes. Follow the steps in the message to create a new password. If you do not receive the reset message within five minutes, check your spam folder or contact our 24/7 live chat support.

No. tableplus allows exactly one account per person. Creating duplicate accounts — whether under the same name or different details — is a violation of our Terms and Conditions and will result in all associated accounts being closed. Any pending balance in duplicate accounts may be voided. If you accidentally registered twice, contact support immediately to consolidate your account before either account is flagged by our system.

To permanently close your tableplus account, contact our live chat or email support and request account closure. Any real-money balance remaining at the time of closure will be returned via your registered withdrawal method, subject to KYC completion. If you are closing your account due to a gambling concern, we strongly encourage you to use our self-exclusion tool instead, which also blocks re-registration using the same identity.

All RNG-based games on tableplus — slots, table games, and instant games — use certified random number generation from licensed game providers. Game outcomes are independently verified and certified by third-party testing laboratories as part of the provider licensing process. tableplus does not modify or override game outcomes. The RTP for each game is set by the provider and disclosed in the game's information panel.

Yes. tableplus is fully optimised for mobile play on both Android and iOS devices through your phone's browser — no app download required. The mobile version loads quickly on Philippine mobile networks and supports all major games including JILI slots, live casino, Bingo, and Mines. For the best experience, use Chrome on Android or Safari on iPhone. Save the tableplus site to your home screen for quick one-tap access.

Yes, tableplus features a full live casino section with real dealers streamed in high definition. Available live games include baccarat, roulette, blackjack, sic bo, dragon tiger, and game show-style titles. Live casino games are sourced from certified studios including Evolution Gaming, Ezugi, and JILI Live. Baccarat is consistently the most played live game among tableplus's Filipino players. Access the live casino from the tableplus Casino section.

RTP — Return to Player — varies by game and is set by the game provider, not by tableplus. Most JILI and PG Soft slots available on tableplus have RTPs ranging from 96% to 98%, which is competitive by industry standards. The specific RTP for any game can be found in that game's information or paytable screen before you place a bet. Higher RTP means a lower house edge over the long run, though individual session outcomes vary due to game variance.

The minimum age to register and play on tableplus is 21 years old. This requirement is mandated under the PAGCOR licensing framework and Philippine law. tableplus verifies player age during KYC identity verification. Any account found to belong to a person under 21 will be immediately closed and deposits returned. tableplus does not permit access to real-money games by persons under the age of 21, without exception.

tableplus provides a self-exclusion tool accessible through Account Settings under the Responsible Gaming tab. You can choose a cooling-off period of 24 hours to 6 months — during which gambling is fully suspended — or request permanent self-exclusion, which closes your account and blocks re-registration using the same identity. Cooling-off periods cannot be cancelled early by design. Remaining real-money balances are returned upon permanent self-exclusion after identity verification. Contact live chat if you need help.

Yes. tableplus allows you to set daily, weekly, and monthly deposit limits directly in Account Settings under the Responsible Gaming tab — no support request needed. Limit reductions take effect immediately. Limit increases require a mandatory 24-hour cooling-off period before they apply, so you cannot increase your own limit impulsively during a session. tableplus also offers loss limits and wager limits for additional control. These tools are there to keep gambling fun and within your means.

If gambling is causing financial or personal harm, the right first step is to use tableplus's self-exclusion tools and contact our responsible gaming team via live chat. For professional support beyond the platform, PAGCOR administers a responsible gaming programme for Filipino players — contact PAGCOR through their official Philippine government channels for confidential, free assistance. There is no threshold you need to cross before asking for help. Reaching out early is always the right call.